This Privacy Policy explains how Krignal Technologies Private Limited ("Krignal", "we", "us", "our") collects, uses, stores, shares, protects and otherwise processes personal data when you use krignal.com and Krignal services.
It applies to Guests, applicants, Members, Non-Member Persons, Krignal School participants, Krignal TV contributors and subjects, event attendees, Strategic Mandate clients and prospects, Partners, specialists and others who interact with Krignal. Capitalised terms not defined here, including Appropriate Authority, Member, Match Request, Introduction, Opportunity, Non-Member Person, Professional Relationship Map, Credits, User Content and Additional Terms, have the meanings given in section 1 of the Krignal Terms of Use.
Where Indian law requires consent, Krignal presents a separate, standalone notice at the point of collection, in clear and plain language, itemising the personal data collected, the purpose, and how to withdraw consent, exercise your rights and complain to the Data Protection Board of India. That notice is the operative notice for the activity it covers. This Policy describes Krignal's processing as a whole and supports, but does not replace, it. Where a service-specific notice, production release, programme notice, event notice or Additional Terms apply, they supplement this Policy and control to the extent of a direct conflict.
Private by default where the product says so. A Profile, Professional Relationship Map or Match Request marked private is not shown publicly, but Krignal still processes it internally to provide matching.
We share only what is reasonably necessary. A potential Match does not automatically receive your direct contact details, confidential information, private attachments or full Match Request.
We use information you give us or authorise us to access to run and improve Krignal, including to train and improve Krignal's own AI, matching and recommendation models. You can turn this off for your information at any time through your privacy settings where available, or by writing to [email protected]. Our service providers may process your information on Krignal's instructions, including to help train or improve Krignal's models, but are not authorised to use it to train their own general-purpose or unrelated models for their independent purposes unless that use is separately disclosed and authorised.
We do not sell personal data, and we do not use advertising networks, retargeting or behavioural advertising.
We acknowledge privacy requests within 3 working days and respond within 30 days.
Contact [email protected] for privacy matters and [email protected] for general support.
Krignal Technologies Private Limited is the Data Fiduciary under Indian law, or the controller or equivalent responsible party under other applicable privacy laws, for the personal data covered by this Policy.
Krignal Technologies Private Limited
1386, South End A Cross
28th Main Road, Jayanagar 9th Block
Bengaluru - 560069, Karnataka, India
Privacy Grievance Officer: Mukund Canthadai
Email: [email protected]
The Privacy Grievance Officer is based in India and is the person who answers questions about how Krignal processes your personal data.
In some relationships another organisation independently decides how it uses personal data after receiving it, for example an introduced company, employer, investor, Partner, specialist, event host, production platform, payment provider or Mandate counterparty. That party has its own privacy obligations and policy.
Identity and contact details; professional information such as role, employer, sector, markets, skills, experience, qualifications and goals; application and membership information including referrals and verification information; Professional Relationship Map context including what you are seeking, preferences, availability and visibility settings; Match Requests and Opportunities including target criteria, attachments and responses; and AI feature interactions including prompts, responses and feedback.
Krignal School information including applications, assessments, business or project context, attendance, assignments, project submissions, practitioner feedback and certification records. Krignal TV information including pitches, nominations, biography, photographs, image, likeness, voice, recordings, interviews and approved materials. Event information including registration, attendance, guest details, and dietary or accessibility requirements you choose to give. Strategic Mandate information including objectives, target criteria, business context and communications. Partner information including services, credentials, references and track record.
Audio, video and multimodal data, where a feature involves it: audio, voice, photographs, video, recordings, livestreams, screen recordings, screenshots, transcripts, captions, uploaded documents or images, associated metadata, and information or derived outputs generated from analysing that material.
Credits, billing and transaction information including Credit activity, invoices, tax details and payment status. Payment card and bank credentials are handled by our payment providers and are not stored by Krignal. Communications and User Content including emails, support requests, feedback, files, documents and comments.
IP address, device and browser information, operating system, approximate location derived from technical information, pages viewed, links clicked, features used, referring source, session information, interaction logs, cookie and similar identifiers subject to section 7, and security, authentication, fraud-detection and system logs.
If you connect an account, source or system to Krignal, or otherwise authorise us to access information held elsewhere, we access and process that information within the scope of the authorisation you gave and any limits you set. You can disconnect a source at any time; disconnection applies going forward.
Krignal is a matching and relationship-discovery service. We may receive or identify limited professional information from company websites, professional profiles, conference or event pages, published media, public directories and other lawfully available sources, or from a Member, referrer, client, Partner, School participant, event attendee or contributor who identifies you as potentially relevant to a professional relationship. Being named or found does not mean you have consented to an Introduction or agreed to participate in Krignal.
Lawful basis. Under Indian law the exemption for publicly available personal data applies only where you made the data public yourself, or it was made public under a legal obligation. Information published about you by an employer, conference organiser or other third party is not covered. Where the exemption does not apply, we rely on consent or another legitimate use permitted by law, and where neither is available we do not process the information. Where the EU or UK GDPR applies, we rely on our legitimate interests in operating a professional matching service, balanced against your interests and rights, and you may object at any time.
Notice. Where the EU or UK GDPR applies and we obtained your personal data from someone other than you, we will notify you within one month of obtaining it, or at the latest when we first contact you or first disclose your information to another recipient, unless an exemption applies. Where Indian law requires notice, we give it in the form and within the period the law requires.
We use this information only where reasonably connected with a legitimate Krignal purpose and permitted by law, and we may decline to use information that appears excessive, intrusive, unsafe, unlawfully obtained or materially inaccurate.
Objection and suppression. You do not need a Krignal account to ask about personal data concerning you or to exercise a right. Write to [email protected]. On request we will stop processing your information for matching and discovery and keep only the minimum needed in a suppression record so the request is honoured in future.
If you give us information about another person, you must have authority or another lawful basis to provide it, and you should take reasonable care that it is accurate and lawfully obtained.
We do not generally seek sensitive or special-category data. Please do not provide government identifiers, financial credentials, health information, biometric data, religious, political or sexual-orientation information, or criminal-history information unless it is necessary for the relevant purpose and you have a basis to provide it.
Dietary and accessibility requirements you give us for an event may reveal health, religious or other special-category information. Where the EU or UK GDPR applies, we rely on explicit consent or another applicable Article 9 condition for that information. Providing it is optional and you may attend an event without giving it.
Photographs, audio, video, voice recordings and similar media are personal data, but Krignal does not treat them as biometric identification data because Krignal does not use facial recognition, voiceprint matching or other biometric identification. For planned Krignal TV participation or another recorded contribution, we use the applicable consent or production release. Event, editorial and other media are processed on the lawful basis applicable to the particular context, together with any notice or permission required for that use.
The examples above describe the principal forms of information Krignal processes and are not limited to a particular technical format. As Krignal introduces new ways to interact with the Services, equivalent information may be collected through text, audio, video, image, document, sensor, conversational, AI-assisted or other interfaces, subject to the purposes and protections in this Policy and any additional notice required for the feature.
We use personal data to: review applications and administer accounts and membership; operate matching, Professional Relationship Maps, Match Requests, Opportunities and Introductions; provide AI-supported features; run Krignal School; produce and publish Krignal TV; organise events and manage safety and access; scope and deliver Strategic Mandates and work with Partners; administer Credits, payments, invoicing and tax records; send account, transaction, security and support communications and permitted marketing; understand usage and improve the Services; develop, train, evaluate and improve Krignal's own AI, matching and recommendation models as described in section 4; detect fraud, scraping, spam, harassment and security threats; investigate complaints and enforce the Terms; and comply with legal, regulatory, tax, accounting and record-keeping obligations.
Where a Profile, Professional Relationship Map or Match Request is private or limited-visibility, that setting controls what others can see. It does not prevent Krignal from processing the information internally to perform the matching you asked for. We may share limited context with a potential Match where Appropriate Authority or another lawful basis exists.
We may generate derived or inferred information such as Match reasoning, relevance signals, categories and summaries. These are assistive outputs, may be wrong, and are not treated as verified facts. You may ask us to correct or remove an inaccurate inference.
You may opt out of non-essential marketing at any time. You cannot opt out of communications necessary to provide an active Service, complete a transaction, protect security or comply with law.
| What we process | Why | Basis in India | Basis under EU or UK GDPR |
|---|---|---|---|
| Identity, contact and account data | Create and administer your account, authenticate you, provide support | Consent, or a legitimate use for a purpose for which you voluntarily provided it | Contract; legitimate interests |
| Professional and application data | Review applications, verify information, assess admission and continued fit | Consent | Steps before a contract; legitimate interests |
| Profile, Relationship Map, Match Requests, Opportunities | Identify and surface relevant people, organisations and opportunities; facilitate Introductions | Consent | Contract; legitimate interests |
| Non-Member Person information | Assess relevance to a Match Request, Opportunity or Mandate | Consent, or the publicly-available-data exemption where you made the data public yourself | Legitimate interests, subject to your right to object |
| User Content, connected sources, AI inputs and outputs | Operate AI features; develop, train, evaluate and improve Krignal's own models | Consent, as a separately itemised purpose you can withdraw | Legitimate interests; consent where required |
| Krignal School records | Administer the programme, personalise learning, assess completion, issue certificates | Consent | Contract; legitimate interests |
| Krignal TV contributions and recordings | Produce, publish, distribute and archive editorial content | Consent or production release; publicly-available-data exemption where applicable | Consent; explicit consent for special-category data |
| Event registration and attendance | Register attendees, manage access and safety, follow up | Consent | Contract; explicit consent for dietary and accessibility data |
| Strategic Mandate information | Scope, deliver and administer the engagement | Consent; contractual and legal obligations | Contract; legitimate interests |
| Credits, billing and transaction data | Process payments, issue invoices, keep tax records | Legal obligation; performance of the transaction | Contract; legal obligation |
| Device, usage, cookie and log data | Operate and secure the Website, understand usage, prevent fraud | Consent for non-essential cookies; security and compliance otherwise | Consent for non-essential cookies; legitimate interests |
| Security, fraud and abuse records | Detect and investigate incidents; enforce the Terms | Legitimate use for security and fraud prevention; legal obligation | Legitimate interests; legal obligation |
Krignal uses AI to organise information, compare professional context, generate Match reasoning, summarise Profiles, support search, manage inbound interest and answer limited questions.
Training Krignal's models. The information used for this may include text, profile information, professional information, Match Requests, Opportunities, communications, prompts, AI interactions, uploaded documents, images, photographs, audio, voice, video, recordings, transcripts, captions, feedback, School submissions and other information you provide to Krignal or expressly authorise Krignal to access. Krignal may use it to operate and personalise the Services and to develop, train, fine-tune, evaluate, test and improve Krignal's proprietary AI models, matching systems, recommendation systems and other technology, subject to the consent or other lawful basis applicable to the processing. Where consent is required under Indian law, it is presented as a separate itemised purpose in the standalone notice, not bundled with acceptance of the Terms of Use.
Your control. You can turn off the use of your information for training Krignal's models at any time through your privacy settings where available, or by writing to [email protected]. This takes effect going forward. It does not require Krignal to retrain, reconstruct or delete a model that has already been trained, and it does not affect the use of your information to operate and personalise the Services for you.
Third-party information. Where information you supply concerns another person, your permission does not by itself give Krignal rights over that person's personal data. Our use of it remains governed by this Policy and by data-protection law, including that person's own rights of objection, correction and erasure.
Material subject to a specific confidentiality undertaking in Additional Terms, including confidential Strategic Mandate material and confidential Krignal School participant business and project material, is used only as those terms permit.
Service providers. AI and technology providers process information only on Krignal's instructions, which may include performing development, evaluation or training work for Krignal. They are not authorised to independently use information obtained through Krignal to train their own general-purpose or unrelated models unless that use is separately disclosed and authorised and Krignal obtains any consent or other lawful basis required for that use.
Recording controls. Where a feature records audio or video, Krignal gives notice before recording begins, and where applicable law requires consent, recording does not begin until that consent is obtained. Internal access to non-public recordings and transcripts is limited to personnel and service providers who reasonably need it for the relevant Service, model development, quality, security, support, complaints or another disclosed purpose, and access may be logged.
De-identified information. Where it is reasonably practicable to achieve the purpose with aggregated or de-identified information, we use that instead. We do not attempt to re-identify de-identified information.
Automated decisions. AI outputs may be inaccurate, incomplete, inferred or outdated. Krignal does not make solely automated decisions producing legal or similarly significant effects. Where a decision could materially affect you, including an admission or membership decision, a human reviews it, and you may ask for an explanation, give your point of view and ask for reconsideration.
Where Krignal generates or materially modifies content using AI and law requires it to be identified, Krignal applies the required label or provenance information.
Krignal processes personal data in accordance with applicable law, including the Digital Personal Data Protection Act, 2023 and the Rules made under it.
Where Indian law requires consent, we seek it through a clear affirmative action for each specified purpose, with the standalone notice described above. Consent is not bundled with acceptance of the Terms of Use, and accepting the Terms does not replace a privacy consent where one is required.
Withdrawing consent. You may withdraw consent at any time through your privacy settings where available, or by writing to [email protected]. Withdrawal is as easy as giving consent and applies going forward. After withdrawal we stop the relevant processing and erase the relevant personal data, and instruct our processors to do the same, within 30 days, unless retention is required by law or needed to establish, exercise or defend a legal claim. Withdrawal may mean we can no longer provide a Service that depends on the processing.
Consent Managers. Where you give, manage, review or withdraw consent through a Consent Manager registered with the Data Protection Board of India, we act on the consent record received through it.
Where permitted, we may process personal data without consent for legitimate uses or other purposes permitted or required by law, including security, legal compliance, fraud prevention, claims and a specific purpose for which you voluntarily provided information and have not withdrawn consent.
Where EU, UK or other foreign privacy law applies, the basis may also include performance of a contract, steps before a contract, legitimate interests, legal obligations or another recognised basis. Where we rely on legitimate interests you may ask for a summary of the balancing assessment.
We do not sell or rent personal data, and we do not use advertising networks, retargeting pixels, cross-context behavioural advertising or targeted advertising. If that ever changes we will update this Policy, give advance notice and provide any required consent or opt-out before the processing begins.
With Members and potential Matches. What another person sees depends on the Service, your visibility choices, the Match context, Appropriate Authority and applicable law. Where we share non-public information for a specific purpose, the recipient must use it only for that purpose, as required by section 3 of the Terms of Use.
With independent recipients. We may share relevant information with a Partner, specialist, adviser, venue, production participant, Mandate counterparty or other independent recipient where needed to respond to a request, assess relevance, deliver a Service or facilitate a relationship. Where each party decides its own purposes, each may be a separate Data Fiduciary or controller. We will help with a rights, correction, deletion or breach matter relating to data we shared, and on request will tell you the identity of each recipient and describe what was shared.
With service providers acting for us. These include cloud hosting and infrastructure; email, communications and support tools; payment processors; analytics, fraud-prevention and security providers; event, venue, photography, video, transcription and production suppliers; AI and technology providers; and professional advisers. They process personal data only as needed to provide services to Krignal, only on our instructions, and under written contracts imposing confidentiality, security and sub-processing obligations. Krignal remains responsible under applicable Indian data-protection law for processing carried out by a Data Processor on Krignal's behalf, notwithstanding its contract with that processor. A current list of material service providers and sub-processors, the categories of data each processes and the countries involved is available from [email protected].
Legal, safety and corporate. We may disclose personal data where reasonably necessary to comply with law or a court or regulatory request; protect rights, safety or security; investigate fraud, abuse or a security incident; establish, exercise or defend legal claims; or support a merger, financing, acquisition, reorganisation or sale. Any successor receiving personal data as part of a merger, acquisition, reorganisation or sale must continue to process it consistently with this Policy, unless it gives any new notice and obtains any consent or other authority required before materially changing the purpose of processing. Where legally permitted we will seek to notify affected people before responding to a compulsory demand.
We use cookies, pixels, SDKs, local storage and analytics tools to operate and secure the Website, maintain sessions, remember preferences, understand usage, improve performance, prevent fraud and measure communications where permitted. We do not use advertising or behavioural tracking technologies.
| Category | What it does | Consent required | Typical duration |
|---|---|---|---|
| Essential | Core Website operation, sessions, authentication, security and requested features | No, these are necessary to provide the Website | Session, or up to 12 months |
| Functional | Remembers choices such as preferences, language, region or settings | Yes, where law requires it | Up to 12 months |
| Analytics | Helps us understand usage, diagnose problems and improve performance | Yes, where law requires it | Up to 14 months |
| Communications measurement | Helps us understand engagement with Krignal emails and invitations | Yes, where law requires it | Up to 12 months |
Where law requires consent before non-essential technologies are used, we show a consent banner before setting them. Rejecting is as easy as accepting: the banner has a reject-all control with the same prominence as accept-all, and non-essential technologies are not set unless you accept. You can change your choices at any time through the cookie preferences link on krignal.com, and you may use browser controls. Disabling some technologies may affect functionality. We will not ask again more often than every 12 months unless the purposes change. A current list of the specific technologies, providers and durations is in the cookie preferences centre.
We keep personal data only as long as reasonably necessary. The periods below are our standard retention periods. Longer retention applies only where the law requires it, or where the data is needed for a legal claim, a security investigation or an open complaint.
| Record | Standard retention period |
|---|---|
| Member account, Profile and Professional Relationship Map | Duration of membership, then 24 months after closure |
| Declined or withdrawn applications | 24 months from the decision |
| Match Requests, Opportunities and matching records | Duration of membership, then 24 months |
| Non-Member Person information | 12 months from when it was last relevant to a live matching, mandate, safety or legal purpose |
| Suppression records | Only as long as needed to honour the request, using minimum information |
| AI prompts, outputs and interaction logs | 12 months, unless linked to an open safety or abuse investigation |
| Krignal School records | Certification records 7 years; confidential participant business and project material 12 months after the programme ends |
| Strategic Mandate and Partner records | 7 years from the close of the engagement |
| Event registration and attendance | 24 months after the event; dietary and accessibility data deleted within 30 days |
| Financial, invoicing and tax records | 8 years from the end of the relevant financial year |
| Security, access and technical logs | At least 12 months, and up to 24 months where needed for investigation |
| Support and complaint records | 3 years from closure |
| Marketing consent and opt-out records | As long as needed to evidence the choice and honour an opt-out |
| Published Krignal TV content and event media | Subject to law, the relevant consent or production authority, and editorial and archival considerations |
| Backup copies | Overwritten in the ordinary cycle, within 90 days |
When personal data is no longer needed we delete or anonymise it. A deletion request does not require us to recreate or remove information already irreversibly anonymised, to retrain a model already trained, or to remove copies lawfully held by independent recipients, public platforms or archives outside our control, though we will forward or assist with a request where required or reasonably appropriate.
Krignal is based in India. Personal data may be processed in India and in countries where Krignal, its service providers, Partners or relationship recipients operate. The current list of countries is available from [email protected]. Transfers from India follow applicable Indian law, including any restriction on transfer to a notified country.
Where the EU or UK GDPR applies to a transfer out of the EEA or UK, we use an appropriate mechanism: an adequacy decision covering the recipient country; the European Commission's Standard Contractual Clauses, with the UK International Data Transfer Addendum for transfers from the UK; or another permitted mechanism. We carry out a transfer risk assessment where required and apply supplementary measures where needed. A copy of the mechanism, with commercial terms redacted, is available on request.
Krignal does not currently offer or direct its Services to individuals in the European Economic Area or the United Kingdom and has not appointed a representative under Article 27 of the EU or UK GDPR. If that changes, we will appoint a representative and publish the details here before doing so. The fact that krignal.com is accessible from a country does not mean Krignal targets that country.
We use technical, organisational and administrative safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration and disclosure. These include encryption in transit and at rest, and obfuscation, masking or virtual tokens where appropriate; role-based access controls and least-privilege permissions; multi-factor authentication for administrative access; monitoring and detection of unauthorised access; retention of access and activity logs for at least one year; backups sufficient to allow continued processing after a compromise; written contracts imposing equivalent safeguards on service providers; confidentiality obligations on personnel; secure development practices; documented incident response; and periodic review and testing. No system is completely secure and we cannot guarantee absolute security.
If a personal-data breach occurs, we will investigate, contain and remediate it, and we will tell affected people without delay, describing in plain language what happened, the likely consequences, what we are doing, what you can do, and where to ask questions. This is not conditional on our own assessment of risk. We will give the Data Protection Board of India an initial intimation without delay and detailed particulars within 72 hours of becoming aware. Where the EU or UK GDPR applies, we will notify the competent supervisory authority within 72 hours of a notifiable breach and affected individuals without undue delay where the risk is high.
Krignal maintains an internal record of personal-data breaches and material security incidents, including the nature of the incident, the information affected, the investigation, any notifications given and the remediation taken. This record is kept whether or not the incident required notification.
If you think your account or personal data may have been compromised, contact [email protected] or [email protected] promptly.
Contact [email protected], or use your account privacy settings where available. You do not need a Krignal account to make a request. We may need to verify your identity or authority and will ask only for what is reasonably necessary, will not use it for anything else, and will delete it when the request closes.
Response periods. We acknowledge a request or grievance within 3 working days and respond within 30 days. For a complex request, or where you have made several, we may extend by up to 30 days and will tell you within the original period, with reasons. Where the EU or UK GDPR applies we respond within one month, extendable by two months for complex requests. Where a US state privacy law applies we respond within 45 days, extendable by 45 days. Responses are free unless a request is manifestly unfounded, excessive or repetitive, in which case we may charge a reasonable fee or decline, and will explain why.
Krignal provides the following privacy rights to individuals covered by this Policy. These rights also reflect rights under the Digital Personal Data Protection Act, 2023 as the corresponding provisions come into force. You have the right to:
a summary of the personal data we process about you and the processing undertaken;
the identities of all other Data Fiduciaries and processors with whom we have shared your personal data, and a description of what was shared;
correction, completion or updating of inaccurate or incomplete data;
erasure where the purpose is no longer served and retention is not required by law;
withdraw consent, as described in section 5;
use our grievance mechanism, described in section 15; and
nominate another individual to exercise your rights if you die or become incapacitated, by writing to [email protected] with the nominee's details.
If you are dissatisfied with our response, or we do not respond within the published period, you may complain to the Data Protection Board of India. Our grievance mechanism should ordinarily be used first.
Where the EU or UK GDPR applies you have rights of access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and not to be subject to a solely automated decision with legal or similarly significant effects. Where we rely on legitimate interests, including for Non-Member Person information, you may object at any time and we will stop unless we can show compelling legitimate grounds that override your interests. You may complain to a supervisory authority in your country of residence, place of work, or the place of the alleged infringement.
Where a US state privacy law applies you may have rights to know, access, correct and delete personal information, to obtain information about categories used and disclosed, to opt out of sale, sharing or targeted advertising, to limit use of sensitive personal information, and not to be discriminated against for exercising a right. As we do not sell or share personal information or engage in targeted advertising, there is no such opt-out to exercise.
We may decline, limit or defer a request where the law permits, including where responding would adversely affect another person's rights, disclose confidential information or a trade secret, interfere with a legal obligation, compromise security or an investigation, conflict with valid editorial or production rights, or require deletion of records we may lawfully retain. We will tell you why and how to escalate.
You may opt out of non-essential marketing at any time using the unsubscribe link, your account settings or [email protected]. We action opt-outs within 7 days.
Krignal Services are for adults. You must be at least 18 to hold an account or use the Network, matching, Credits, Strategic Mandates or standard Krignal School participation. We ask each applicant to confirm they are 18 or over, and treat a declaration inconsistent with other information as a reason to review the account. If we learn an account holder is under 18 we will suspend the account, stop processing beyond what is needed to close it and comply with law, and delete the data.
A person under 18 may take part in a specifically authorised Krignal TV production or appear in event media only where we have first obtained verifiable consent from a parent or lawful guardian and separate Additional Terms apply.
Where we process the personal data of a person under 18, or of a person with a disability who has a lawful guardian, we first obtain verifiable consent from the parent or lawful guardian in the manner Indian law requires. We check, using reliable identity and age details we already hold or that the parent or guardian provides, or a virtual token mapped to such details issued by an entity entitled to do so, that the person consenting is an identifiable adult and, where relevant, the lawful guardian. We keep a record of the consent.
We do not track or behaviourally monitor a child, direct advertising at a child, or undertake processing likely to have a detrimental effect on a child's wellbeing. Children's data is not used to train Krignal's models.
If you believe a child has given us personal data without appropriate authority, contact [email protected] and we will investigate and delete it.
The Services may link to or integrate with third-party websites, professional platforms, social-media services, video platforms, payment providers, venues, Partners or other services. We are not responsible for their independent privacy practices. Review their privacy information before giving them personal data directly.
We may update this Policy and will change the "Last updated" date and version number. We keep previous versions and will provide an earlier version on request. For a change that materially affects how we process the personal data of active users, we will give at least 14 days' advance notice by email or in-platform notification. Where a changed purpose needs new consent or another legal step, we will take that step before relying on the new purpose and will not apply it to personal data already collected until we have.
Privacy Grievance Officer: Mukund Canthadai
Email: [email protected]
Krignal Technologies Private Limited
1386, South End A Cross
28th Main Road, Jayanagar 9th Block
Bengaluru - 560069, Karnataka, India
We acknowledge a privacy grievance within 3 working days and resolve it within 30 days. If a matter is complex and needs longer, we will tell you within the 30 days, explain why, and give a revised date no more than 30 days later.
If you are not satisfied, write to [email protected] marked "Escalation" for review by a senior member of the team. If you remain dissatisfied you may complain to the Data Protection Board of India, or to a competent supervisory authority where the EU or UK GDPR applies, or to the relevant state authority where a US state privacy law applies.
For accounts, matching, Credits, School, events, Strategic Mandates or Krignal TV support, contact [email protected]. Complaints about Krignal TV content, Website content or user content are handled under section 16 of the Terms of Use.
END OF PRIVACY POLICY